kingtogelPrivacy Policy

This page describes what we collect when you use kingtogel and how we keep that data protected. When you access kingtogel via mobile browser or native app, you share certain information with us—your email, identity documents for verification, and payment details for deposits and withdrawals. We use that information to operate your account, process transactions through payment partners like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts with mobile banking, local payment, online payment, and e-wallet, and to maintain the security of our platform.

We collect data only to the extent necessary to deliver our service. We do not sell or rent your personal information. We do share some data with payment processors and anti-fraud systems as part of normal account operation. Our servers may be located outside Indonesia, which means your data may be transferred internationally; by using kingtogel, you consent to that transfer. Our service is available only where local law permits.

Questions about how we handle your data? We address the most common concerns below and provide contact details at the end of this page.

What we collect and how we use it on kingtogel

We collect your email address, legal name, date of birth, and government-issued ID number when you register on kingtogel. We also collect a photo of your ID document for identity verification. These details are required to open an account and comply with regulations applicable in supported jurisdictions.

When you deposit or withdraw funds on kingtogel, we collect your bank account number, e-wallet ID, or virtual account details. Payment partners such as DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet process these transactions on our behalf; we do not store your payment credentials locally, but we do retain a record of the transaction itself—the amount, date, and outcome.

We log your activity on kingtogel: which markets you view (Liga 1, Piala AFF, Champions League, esports matches), which games you play (Aviator, Sweet Bonanza, live-dealer tables), and your account balance changes. We use this log to detect fraudulent activity, ensure fair gameplay, and investigate disputes. We also use activity logs to understand which features users across Jakarta, Surabaya, and Bandung access most frequently, which helps us plan platform improvements.

Payment processors and third-party sharing

We share your payment information with our processors only to the extent needed to complete your deposit or withdrawal. mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment receive only the amount you wish to transfer and a reference ID. Virtual account operators—online payment, e-wallet, mobile banking, and local payment—receive your name and account details to verify the transfer. We do not share your kingtogel password, your full transaction history, or your wager details with any payment partner.

We also share limited data with fraud-detection and anti-money-laundering services. These third parties check your transaction patterns to flag suspicious activity; we use their input to decide whether to approve a withdrawal or request additional verification. We do not share your data for marketing purposes.

Cookies and tracking

We use cookies to keep you logged into kingtogel across sessions and to remember your language preference. We also use cookies to track which pages you view and how long you stay on them, which helps us identify technical problems (e.g., slow page load times during peak hours) and understand user behaviour. You can delete cookies from your browser at any time, but this will require you to log in again each time you visit kingtogel.

Data stored internationally

Our servers are hosted in data centres outside Indonesia. This means your personal data—email, ID, payment records, and activity logs—may be transferred to and stored in the United States, Singapore, or other countries. We use encryption during transfer and at rest. The countries where our servers sit may have different data protection laws than Indonesia; by using kingtogel, you accept this transfer.

Identity data

Name, DOB, ID number, photo — kept for account verification and regulatory compliance.

Payment data

Account numbers, e-wallet IDs — shared with payment processors only for transaction settlement.

Activity logs

Logins, wagers, balance changes — retained for 3 years to investigate disputes and detect fraud.

Your rights and our commitments on kingtogel

You have the right to request a copy of all personal data we hold about you on kingtogel. You can also ask us to correct inaccurate information or delete data that is no longer necessary. Submit requests via our support team using the contact details below. We will respond within 10 business days.

We retain identity and payment data for the duration of your kingtogel account, plus three years after you close it, to comply with anti-fraud and money-laundering regulations. Activity logs (wagers, balance changes) are kept for three years to support dispute investigations. We delete cookies and device logs after 90 days of inactivity.

If you believe we have mishandled your data on kingtogel, you can file a complaint with the data protection authority in your jurisdiction. You may also contact us directly; if we cannot resolve the issue, we will escalate it to our data protection officer.

We may update this privacy policy if our practices change or if new regulations require it. We will notify you of changes by email and post the updated policy on kingtogel. Your continued use of kingtogel after changes take effect means you accept the new policy.

Contact our privacy team at [email protected] with questions about this policy or to request your data. For account and payment issues, use our live-chat support.